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Ride1Up 500 Series Electric Bike Review 2020

Average Score 9.4
Component Quality
  • 30 days money-back guarantee
  • 1-year warranty
  • Step-through frame available
  • A model with rack and fenders available
  • One size only
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Specifications: Ride1Up 500 Series Electric Bike Review 2020

Class in the US



25-45 miles

Top Speed

28 Mph


800W / 56nm torque


Shimano Acera


Tektro Aries Mechanical Disc with Electronic Motor Shutoff

Pedal assist


Frame material



Grey, Grey with brown



E-bike Weight

53 Lbs



Frame sizes

19", Step Through Frame Available


48V 13AH Reention Dorado ID Plus

The 500 series electric bike; the everyday commuter. Ride1UP’s signature 500 series electric bike has made a splash in 2019 as the best value electric bike. While it isn’t the cheapest electric bike on the market, it is an ebike for around $1200, that can actually replace your car. Ride1UP stands by this message on their websites about page, offering buyers an extra discount if they replace some of their trips via car with their ebike. Their mission is to take over where legislation is failing us and offer Americans an affordable way to commute and spare our air.

The 500 Series Specifications

Due to the drop-down angle of the top tube and the overall frame-geometry, the 500 Series is a one-size fits all. Keep in mind, if you are shorter than 5’7”, you will be reaching a little higher up for the handlebar height. If you are looking for an upright posture when you ride, the 500 series frame is perfect for you. They have two models to choose from, the MTB and the City.

The two models are mostly the same other than the handlebar style; 500 Series City offers the European style ‘café’ or, pull-back bars which offers a fully upright right even for the tallest rider. The MTB offers the more traditional ‘touring’ bar setup which is common among most long-distance e-bikes.

Superb Ride1UP Customer Support

A big aspect of what sets Ride1UP apart from their competition. They have a strong human-based customer support process. Emails, phone calls, and private messages are all answered by their US based support team. Buying a $1000-$1400 ebike online can be risky, but with ride1up if you are unfortunate and have an issue with your bike, they have a proven track record of leaving no customer unhappy.

Riding the Ride1UP Bike

The 500 series is smooth. When buying an electric bike, front suspension is nearly essential with the condition of most roads in America. This bike will smooth out those bumps and potholes and make you feel comfortable hitting speeds that you simply cannot reach on a normal bike. Going 25mph will allow you to keep up with traffic and ride right alongside cars, but you certainly don’t want to miss that pothole without a front suspension fork.

Throttle or Pedal Assist?

This bike has both and they can be used simultaneously. You can start out ahead of traffic by just rolling on the throttle from a stop sign or red light and then start pedaling to keep the pedal assist engaged. At any time, engaging the brakes safely shuts off all power to the motor. To keep these bikes street legal, the throttle has been limited to 20 mph, which allows you to take these on nearly every roadway and bike path without having to register with the dmv!

1 review for Ride1Up 500 Series Electric Bike Review 2020

2.0 out of 5
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  1. Alan Laubenstein

    Initially, all was going well until the motor died. 35 emails,exchanges later, still no resolution and no bike shops are willing to assist saying they don’t have the diagnostics capability. Presently, stuck in a very low gear….no movement.

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    Ride1Up 500 Series Electric Bike Review 2020
    Ride1Up 500 Series Electric Bike Review 2020


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